Privacy Policy

Last updated: July 2026

Dileisy's Cleaning Services ("we," "us," or "our") operates the website www.dileisyclean.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out our contact or quote request form (name, email, phone number, service type, message)
• Use our AI chat widget (chat messages and conversation history)
• Contact us by phone or email

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and time spent on pages through Google Analytics.

2. How We Use Your Information

• To respond to your quote requests and inquiries
• To provide and improve our cleaning services
• To send you service-related communications
• To analyze website traffic and improve user experience
• To comply with legal obligations

3. Google Analytics & Advertising

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit the site and what pages they visit. We use this information to improve our website.

We may use Google Ads to advertise our services. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ads Settings.

4. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device. We use:

• Essential cookies — required for the website to function
• Analytics cookies — to understand how you use our site (Google Analytics)
• Advertising cookies — to measure ad performance (Google Ads)

You can control cookies through your browser settings.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website (Railway, Neon, Resend, Anthropic)
• Law enforcement when required by law

6. Data Retention

We retain your contact information and chat history for up to 2 years to provide and improve our services. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.